ChartHop is not loading

Incident Report for ChartHop

Resolved

This incident has been resolved.
Posted Jun 17, 2026 - 14:21 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 17, 2026 - 13:38 EDT

Identified

An issue deserializing data from our database is preventing ChartHop from loading certain data.
Posted Jun 17, 2026 - 12:55 EDT
This incident affected: User Interface and API.