Severe Performance Degradation

Incident Report for ChartHop

Resolved

This incident has been resolved.

Posted Apr 19, 2024 - 15:44 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 19, 2024 - 11:50 EDT

Update

We are continuing to work on a fix for this issue.

Posted Apr 19, 2024 - 11:49 EDT

Update

We are continuing to work on a fix for this issue.

Posted Apr 19, 2024 - 10:49 EDT

Update

We are continuing to work on a fix for this issue.

Posted Apr 19, 2024 - 09:54 EDT

Identified

We're experiencing intermittent but severe performance degradation across the platform.

Posted Apr 19, 2024 - 09:42 EDT

This incident affected: User Interface, API, and Apps & Integrations.