MongoDB incident impacting ChartHop

Incident Report for ChartHop

Resolved

This incident has been resolved.
Posted Feb 13, 2026 - 13:24 EST

Monitoring

ChartHop leverages MongoDB as a primary data store. MongoDB experienced a major service outage impacting data stores in AWS. This impacts ChartHop and is caused our application to fail. The issue has been mitigated and we are monitoring.
Posted Feb 13, 2026 - 12:38 EST
This incident affected: User Interface, API, and Apps & Integrations.