API failures in all regions (US, Europe, and India)
Incident Report for ChartHop
This incident has been resolved.
Posted Mar 02, 2023 - 12:39 EST
We are continuing to monitor for any further issues.
Posted Mar 02, 2023 - 11:39 EST
A fix has been implemented and we are monitoring the results.
Posted Mar 02, 2023 - 11:39 EST
Engineering has identified the root cause of the performance degradation and a fix is in process.
Posted Mar 02, 2023 - 11:14 EST
We are seeing degraded performance on our API servers, leading to occasional errors seen in the User Interface. Engineering is investigating.
Posted Mar 02, 2023 - 11:10 EST
This incident affected: User Interface and API.