ChartHop is slow to load

Incident Report for ChartHop

Resolved

This incident has been resolved.

Posted Jun 04, 2025 - 12:41 EDT

A fix has been implemented and we are monitoring the results.

Posted Jun 04, 2025 - 12:13 EDT

The issue has been identified and a fix is being implemented.

Posted Jun 04, 2025 - 11:30 EDT

Users report that ChartHop is slow to load, sitting on the "loading bunny" screen for an extended time.

Posted Jun 04, 2025 - 10:56 EDT

This incident affected: User Interface and API.