We are continuing to monitor for any further issues.
Posted Apr 09, 2024 - 15:53 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 09, 2024 - 15:19 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 09, 2024 - 14:22 EDT
Investigating
ChartHop Engineering is investigating degraded performance in the ChartHop API that is impacting the user interface. A solution has already been identified and is in process of testing and deployment to our fleet.