User interface unavailable

Incident Report for ChartHop

Resolved

This incident has been resolved.
Posted Feb 10, 2025 - 12:04 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 10, 2025 - 11:48 EST

Identified

We have been made aware that some customers are unable to open the ChartHop user interface. We have identified the issue and a fix is being deploy. ChartHOP API and integrations is unaffected.
Posted Feb 10, 2025 - 11:24 EST
This incident affected: User Interface.